How to Get a Refund from Postmates?

Have you ordered a product/Food in Postmates and found an issue in it? Well, if yes then you attain the right to get a refund from Postmates. According to the refund policy of Postmates, Postmates provides the refund to their customer in 2 different ways 1. Full refund and 2. Partial Refund. Here we’re going to discuss how you can avail of different devices.

How to Get a Partial and Full Refund from Postmates?

If you place an order and are willing to can’t sit and get the full refund in your account then follow the steps which are listed below:-

  • Firstly, you have to open the official website of Postmates or open the official mobile application of Postmates. Now, login into your account, and if you already logged in to your account then proceed to the next step.
  • Once you reach the home page of Postmates then you have to find the option of “Help”. This option is available on one upper-right side of the screen.
  • Click on it and proceed to the next step. Now, find and clock on the option of “Cancel order”. So, click on it and wait for the response.
  • At this step, you have to select the reason by which you want to delete your account. So, select the reason wisely and click to “Continue”.
  • At this step, select the option to cancel the delivery and hence your order gets canceled.
Important Post  How to Cancel a Postmates Order?

If you place the cancellation of your order before the preparation of your order and get charges then you’ll get a proper refund according to the policy of the company.

How to Get Refunded through iPhone?

If you received a wrong or missing order then also you can get a full refund from the company. See the procedure of getting refunded through iPhone:-

  • Firstly, open the official application of Postmates and wait for the response.
  • Now, go to your history which attains the collection of your previous and current orders.
  • Select the order for which you are willing for a refund.
  • Select the option of “Item damaged, missing or incorrect”. After that enter, the reason to the company, and the company will proceed to your request.

Hence, you’ll get refunded and the amount will be credited into your account within 3-5 days.

How to Get Gefunded through an Android phone?

See the content below to know how you can get refunded through an Android phone if you’re facing the issue of missing items.

  • Firstly, open the application and visit the history option on the homepage. This option is available on the homepage of the app.
  • Now, tap in the option of ” Customer support”. A new page will open where you have to select the order in which you want to get a refund.
  • Select your reason for ” Missing item” and click to proceed.

Now, an executive will call you to confirm your request. Tell the issue to the executive and wait for the response.

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Also read: How to order from Postmates?

How to Cancel an Order on Postmates?

How to Get Free Food on Postmates?

Final words

Finally, I would say that getting a refund for your canceled order is very easy. You just have to provide a genuine reason for it. Make sure that if the order is packed for delivery then you’re unable to ask for a refund until the delivery generates an issue.