Postmates is a food delivery platform that claims to deliver your food within 1 hour. Postmates covers most of the cities in the USA. This company was founded in the year 2005 and from 2005 to the current time, Postmates stands in the market with a total valuation of $500 million. The services of this company are supreme and the people are enjoying using Postmates. Well, if you’re a Postamates application and ordered something but you want to cancel it then we can help you.
The cancellation process in Postmates is easy to do work that can be performed by following some easy steps. See the below content to know how you can easily cancel an order on Postmates:-
- Firstly, you have to visit the official application or web page of the postmates. If you’re using a mobile phone then open the official application and complete your login process by entering your mobile number and password. If you’re on a desktop and didn’t login into your account then visit the official website www.postmates.com and enter your login credentials in it.
- Now, once the homepage of the Postmates application will open then you have to find the option of profile. This opinion is available on the top-left side of the home page.
- Once your profile gets open then you have to scroll down and have to find the option of “Recent Order”. In this option, you’ll see all the details of your order.
- At this step, you have to find the order you want to cancel. So, find and make a click on it.
- Now, a new page will open where you can see the order details at the bottom. You just have to click on it and wait for the response.
- A new window will open which attains all the details of your order. Now, you have to see the bottom of the page and click on the option of “Help”.
- A new pop-up will open where you have to find the option of “Cancel order”. Click on it and wait for the response.
- At this step, you have to enter the response for which you want to cancel your order. So, you can easily write your reason for the cancellation of the order. So, enter the reason and proceed with the process.
- After entering your reason for cancellation proceed to cancel your order.
Hence, your order gets canceled. If you make the advance payment of your order and cancel it before being prepared then you can ask for your refund. If your order is out for delivery then you have to pay for the charges of delivery.
Also read: How to Get a Refund from Postmates?
So, here we discussed how you as an individual can cancel an order from your postmates account. I’m sure that the above-discussed information will help you cancel your order easily. Make sure to cancel your order before it gets prepared by the restaurants so that you’re eligible to ask for your refund.