How to Cancel a goPuff Order?

This simple guide explains how to cancel a GoPuff order. If you’ve experienced a problem with the service or item in your Gopuff order, this guide will help you. The article explains the process of how to cancel a GoPuff order.

GoPuff launched its nationwide business operation in each city. Now they plan to launch Gopuff in the UK and major European cities. GoPuff has micro-fulfillment centers in all regions of the United States. When a buyer orders an item from 3,000 products, he gets it directly from GoPuff. Their delivery prices are also reasonable. You can get your product quickly as you do not need to pick it up from the store.

To cancel a GoPuff order, you must contact the customer service telephone number 855-400-PUFF (7833). Tell them why you want to cancel your order on GoPuff. They will listen to you carefully and help you with your problem.

If you’ve changed your mind and want to cancel a GoPuff order on the app, don’t worry; You can do it quickly. For this, you will need to talk to someone about GoPuff customer support. The following steps will be of great help to you in the cancellation process.

How to Cancel a GoPuff Order?

  1. Firstly, open your phone dial pad and enter 855-400-PUFF (7833).
  2. To cancel a GoPuff order, submit a cancellation request to a customer agent.
  3. Next, it will ask you for the order number, and you want to cancel it.
  4. Please describe your reason for cancellation.
  5. Also, open the GoPuff app and find the order number and share it with the support team. The GoPuff support team is always active and ready to help you.
  6. That’s all. This way, you can cancel an order on Gopuff online. 
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However, if you encounter any issues, you can easily contact GoPuff for the same. If you have successfully canceled your order, read below about how to get a refund on GoPuff.

How to Cancel the Subscription of goPuff through the Website?

Firstly, you have to visit the official website of goPuff. Make sure that you’re using an active internet.

Now, login into your account with the help of your login credentials.

Now, find the option of “Account settings”. This option is available in the menu option of your account.

Now, find the option of “Manage subscription”.

At the last step, you just select the option of “Cancel subscription” and hence your subscription gets canceled.

Note:- GoPuff doesn’t provide any services to the website users so that they can configure the details of the order.

How to Cancel the Order with Android Devices?

Well, let me clear you that goPuff doesn’t provide any facility of order cancellation to android users but users can easily cancel their subscription with the help of some easy steps:-

  • Firstly, open the Google play store.
  • Now, enter the option of the menu and find the option of “Subscription”. Click on it and wait for the response.
  • Tap on “GoPuff subscription” and click on it. Now, select the option of “Cancel” and make a tap on it.  
  • Wait for the response and hence your Gopuff subscription gets deleted.

So, we’ve discussed how a website user and an Android user can cancel their subscription. Now, it’s time to discuss how iOS users can cancel their orders.

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How to cancel the order of goPuff from iOS?

Sorry to say but iOS users are also not eligible to cancel or make any configuration in their order of goPuff. So, you’re not eligible to cancel your order in goPuff. But if you want to know how you can cancel your subscription then see the content below:-

  • Firstly, open the settings of your phone. 
  • Now, find the option of subscription and make a tap on it.
  • Find and click on the option of goPuff subscription and make a click on it.
  • Scroll down and select the option of “Cancel order”.

How to Get A Refund on GoPuff?

Before asking for your refund, it is important to consider why you are requesting a refund. Not all products are non-refundable, but your refund request should be successful if you have a valid reason.

Legitimate reasons to request a refund include:

  1. You got the wrong order.
  2. Your food is cold.
  3. An expired item was found.
  4. Your order has been damaged.
  5. You have not received your order.
  6. Things are missing from your order.

If you have decided that your reasoning for requesting a refund is valid, you can proceed.

The first step in requesting a refund for your GoPuff delivery online is to visit the company’s website. Once you reach the homepage, scroll down to the bottom of the page until you see the navigation bar at the bottom of the page. From that navigation bar, find and select the “Contacts” hyperlink.

You will then be taken to the “Contact Us” page, where you will need to select the help.gopuff.com hyperlink to access the Customer Service Support Center.

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Once you get to the help center, you’ll find a variety of options. From these options, select the title that is most relevant to your problem, such as “My order is missing content.” Then, from the drop-down menu, select the blue “Contact Us” button.

The last step to request a refund online is to enter your GoPF account phone number, email address, order ID, and your problem details as prompted. For a more straightforward refund process, try to provide as many details about your issue as possible.

Official link:-help.gopuff.com

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